Senior Associate, Fraud Analytics

Conducts all data processing including data preparation, data analysis, visualization and prepare data driven proposal on fraud strategy for all products, processes and systems utilized by the Anti-fraud team. Collaborate with the Anti-fraud team, Product, Tech, Compliance, etc to recommend, review, update and adjust fraud controls setup  to achieve frictionless experience for clients while addressing potential fraud risks. 

Establish a robust fraud data analytics ensuring effective fraud detection, monitoring, and investigation processes. Generate periodic reports on fraud risk and trends.

Fraud Review and Analytics

• Conducts overall fraud analytics related to all products within OneMaya and collaborate with the Anti-fraud team to address potential risks that are not covered.  
• Ensure robust and continuous fraud monitoring with appropriate triggers 
• Generate daily management level reporting  to report fraud risk related to entire portfolio
• Review Standard fraud controls for all wallet and banking products and work with stakeholders (and Fraud compliance) to ensure compliance. 
• Design and implement robust fraud prevention and detection measures, leveraging data analytics and advanced technologies to identify and mitigate risks proactively. 
• Analyzes data and generate insights on trends, fraud patterns, and operational performance, providing regular reports and updates to senior management. 
• Utilizes performance data to drive continuous improvement initiatives, optimizing processes and decision-making frameworks to achieve operational excellence 

Business Intelligence and Reporting 

• Aid in automating manual tasks being done by any unit in Antifraud for faster turnaround time on investigation
• Work together with necessary teams on possibity of establishing predictors that can be consumed different use case (like underwriting, collections, operations, etc)
• Working closely with the DS team for fraud model development, validation, review and fine-tuning

Investigation Support & Forensics

• Identifying fraud patterns, understanding modus operandi, and conducting impact assessments
• Develop a strategy and actionable items to reduce fraud numbers, including creating or refining alerts and models, proposing a new SOP, and escalating findings to relevant stakeholders
• Helped FCI in enhancing process  through data access for faster investigation turnaround
• Help Anti-Fraud and AML teams in finding answers through data: Provide data support for investigations to understand the modus operandi and profile fraudulent actors.
• Conduct deep-dive data investigations for major cases: Perform impact analysis, root cause analysis, and post-mortem reviews to strengthen fraud controls.