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Senior Product Specialist

Consumer & Product Strategy

Our Mission

Our goal is for everyone to make bolder choices with their finances.

To get there, we're creating an all-in-one ecosystem of financial services for today's generation of goal-getters. That feat takes extraordinary people-those with the guts to challenge the way things are and transform them into something better.

To be part of Team Maya is to be Bolder for Better.
Description: 

As the Product Manager for Consumer Payments, you will play a crucial role in developing and executing the product strategy and roadmap to bring delightful, world-class payment experiences to our customers. This role demands a product leader who can blend strategic thinking, strong execution, and effective partner engagement to deliver innovative, seamless, and scalable solutions that elevate the way we do customer engagement. 

 

You must possess deep experience in understanding, sizing and translating customer needs and pain points into data-powered, customer-centric value propositions for payments that drive acquisition, activation, usage, retention and revenue while establishing brand love and loyalty. You will collaborate with both internal and external stakeholders and collaborators to drive value for consumers and business partners, ensuring our consumer payment use cases become key lifetime value and revenue drivers.

 

In this role, you will be primarily responsible for managing a diverse portfolio of consumer-focused financial technology products. This entails:

 

NATURE OF WORK

  • Product Strategy and Management: Lead a range of consumer payment products which may include:
    • InstaPay and PESONet transfers
    • Wallet-to-wallet transfers
    • QR payments and acceptance (QRPH P2P, P2M)
    • Cross-border remittance and payout integrations
    • Bank and e-wallet cash-ins and cash-outs
    • FX rate management and conversion flows
    • Transaction authorization and limits management
    • Scheme-partnered solutions (Visa, Mastercard, BancNet)
  • Market Research: Conduct in-depth market analysis within the Philippines FinTech Sector, staying attuned to industry trends, regulatory changes, and emerging opportunities. Use this knowledge to determine key product strategies.
  • User-Centered Design: Champion user-centered design principles, ensuring that products are intuitive, user-friendly, and meet the needs of our customers.
  • Risk and Compliance: Collaborate closely with compliance and legal teams to ensure products adhere to relevant regulations and security standards set by the Bangko Sentral ng Pilipinas (BSP) and other regulators..
  • Data-Driven Decisions: Leverage data analytics and customer insights to drive product enhancements, optimize user experiences, and maximize revenue.
  • Collaborative Cross-Functional Work: Work closely with engineering, design, marketing, and customer support teams to ensure successful product development, marketing, and customer engagement.
  • Financial Analysis: Monitor the financial performance of your product portfolio, tracking revenue, expenses, and profitability. Identify opportunities for revenue growth and cost optimization.

 

REQUIRED QUALIFICATION

  • Bachelor's degree in Business Management, Computer Science/Engineering, or a related field.
  • At least 5-7 years of experience in product management or a related role within the financial technology industry.
  • Proven track record of successfully launching and managing consumer-based financial technology products.
  • High proficiency of AGILE development methodologies.
  • Preferably with an understanding of financial services operations, regulations, and industry-specific challenges.
  • Excellent problem-solving skills and the ability to translate complex data into actionable insights.
  • Strong communication and interpersonal skills, to convey complex findings to both technical and non-technical stakeholders.

About Us

Maya is the all-in-one money platform that is bringing Filipinos bolder ways to master their money. It is powered by a unique integrated financial services ecosystem that addresses the ever-evolving needs of today’s generation of money makers through cutting edge technology. 

We lead millions of Filipinos — consumers, businesses, communities, and government agencies alike — into a version of the current digital economy that’s more inclusive, transparent, and empowering than ever. 

We are powered by the country's only end-to-end digital payments company Maya Philippines, Inc. and Maya Bank, Inc. for digital banking services. 

Maya Bank, Inc. and Maya Philippines, Inc. are regulated by the Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph/

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