Business Process Manager

ABOUT US

Maya is the all-in-one money platform that is bringing Filipinos bolder ways to master their money. 

It is powered by a unique integrated financial services ecosystem that addresses the ever-evolving needs of today’s generation of money makers through cutting edge technology. 

We leads millions of Filipinos — consumers, businesses, communities, and government agencies alike — into a version of the current digital economy that’s more inclusive, transparent, and empowering than ever. 

We are powered by the country's only end-to-end digital payments company Maya Philippines, Inc. and Maya Bank, Inc. for digital banking services. 

Maya Bank, Inc. and Maya Philippines, Inc. are regulated by the Bangko Sentral ng Pilipinas. www.bsp.gov.ph

OUR VISION

Be the #1 financial services ecosystem in the Philippines through leading-edge technology.

The Business Process Manager will be tasked to establish and build robust business processes across the different areas of the Bank, and ensure that these processes are kept updated, relevant, and comprehensive. Add to that, the Business Process Manager together with the business process team are also tasked to conduct regular business process and policy reviews across the bank organization, helping to ensure that we are always operating on best practices.

What you will do:

• Revising and updating procedures and policies.
• Evaluating existing business processes.
• Determining and outlining business process improvements.
• Coordinating business process improvement strategies with internal stakeholders.
• Overseeing all aspects related to the implementation stages of business process improvement initiatives.
• Analyzing and monitoring implemented changes to business processes and making adjustments as needed.
• Performing ongoing analyses on business processes related to productivity, service quality, costs, and time management.
• Presenting progress reports and integrating feedback.
• Any other tasks that may be assigned by his/her immediate superior.

What we're looking for:

• Adequate experience in business process management at managerial capacity
• Excellent skills in policy writing, collaboration, and overall communication with individuals or groups of individuals
• Strong time management and organizational skills
• Advanced analytical and problem-solving skills

Other Details:

Group: Maya Bank / Bank Operations

Job Level: Manager

Office Assignment/ Work set-up: Launchpad, Mandaluyong / Hybrid

OUR MANTRA

Our defiance isn’t without reason. The questions we dare to ask aren’t without cause. We challenge the way things are to transform into something better – as humans, employees, collaborators, and enablers.

To be part of Team Maya is to be Bolder for Better.