Chargeback Specialist

What you will be doing:

• Support dispute resolution and processing of chargeback/refund
• Analyze and find better ways to address customer concerns
• Continuous learning of operation policies and rules

What we are looking for:

• Graduate of any 4-year business course
• At least 2 years of experience in handling credit card chargeback disputes
• Proficient in MS Office especially MS Access
• Has excellent written, oral communication, and presentation skills
• Good analytical skills with high attention to details