Collections Associate

Collection Operations

Description:

Overview:

The Collections Associate performs collection activities for pre-delinquent and past due accounts. The position is also responsible for the achievement of set targets and productivity standards collectively with other team members and compliance with policies and procedures.

What you will be doing:

Handles collection call outs
Maintain Update records of loan payments and client information
Monitor progress of existing loans/dues; Coordinates with clients on payments, payments options,
Prepare statements and reconciliation on clients loan
Writes Collection letter
Submission of various productivity/collection related reports (end of day)
Able to strategize to achieve target set
Willing to work long hours and during weekend and holidays; shifting schedule
Address various customer issues
Evaluate and recommend approval/disapproval of requests for waiver of charges

What we are looking for:

BS degree on Finance, and other related field
Proven working experience as collection associates for lending and credit cards