Key Accounts Specialist

CORE PROFILE: We are seeking an experienced and results-driven Key Accounts Relationship Specialist to join our team. The successful candidate will be responsible for managing and building relationships with key accounts in the Insurance(Life & Non-Life) segment.

What you will be doing: 

• Manage and maintain existing relationships with key accounts in the Insurance(Life & Non-Life) segment to ensure customer satisfaction and retention
• Identify and target potential merchants in the key segment to drive new business opportunities
• Develop and implement strategies to drive growth and achieve sales targets
• Collaborate with cross-functional teams to identify opportunities for new business, create compelling value propositions tailored to merchants, and improve overall customer engagement
• Analyze market trends and competitor activity to stay ahead of the competition
• Identify and capitalize on opportunities to upsell and cross-sell financial services and products
• Drive customer success and satisfaction through proactive communication, issue resolution, and feedback
• Utilize CRM software to track customer interactions, sales performance, and account activity
• Travel to key accounts and attend merchant events as needed to build relationships and expand our presence in the market
• Develop and maintain in-depth knowledge of fintech solutions in the Insurance industry.

What we are looking for: 

• Willingness to travel and do field work as needed
• Bachelor's degree in Business Administration, Marketing, or related field
• Proven experience and strong understanding of the fintech and Insurance(Life & Non-Life) industries is preferred, but not required
• Preferably has 2-3 years Merchant Acquiring/Payments Background.