Merchant Services Associate

What you will be doing: 

• Day-to-day handling of merchant aftersales particularly transaction and settlement validation and reconciliation
• Delivery of merchant’s ad hoc requirements and requests
• Identify issues and process gaps that may affect merchants’ transaction acceptance and settlements, and work closely with support teams to address and resolve

What we are looking for: 

• Graduate of any 4-year course, preferably with Business course.
• At least 2 years work experience related to operations and/or aftersales handling.
• Interested in developing knowledge of the Fintech/Payment Acceptance industry.
• Familiarity with MS Office Apps particularly Microsoft Excel