Operations Specialist
Onboarding
Description:
Overview:
Employee will manage the team that supports the Operations Department and the Businesses (e.g. Merchants, Trade & Agent Network, Disbursements, Communities) in achieving group-wide targets while ensuring compliance to internal and external regulations and requirements that will protect the Company from any high-risk audit findings. Employee must also manage on-time and accurate reports submission to BSP and other regulatory bodies. Employee will be in charge of handling high risk consumers, promo gaming initiatives and management and Partner accounts according to existing policies and/or business processes.
What you will do:
- Regular monitoring and analysis on onboarding items and key risk and improvement areas
- Identify gaps within operational processes and functions related to the team
- Effective checking for enhanced due diligence and/or closure of identified high risk accounts
- Provide support in reviewing and monitoring of Operations and Business actions and decisions in risk management and thresholds
- Review appropriateness of business model, product design and business or market practices
- Assist/monitor completion of business units’ periodic risk and control self-assessment (RCSA)
- Timely submission of Internal Audit, BSP reports, and other reports as required by key stakeholders and regulatory bodies
- Provide compliance expertise to Operations as subject matter expert
- Implement post-review on operational activities according to established frameworks
- Analysis of operational data and implementation of process improvements as needed
- Management of the team handling ad hoc tasks, coaching and guidance
- Support upskilling of the team to better identify and manage risk
What we are looking for:
- Have at least 6 years of experience in compliance/governance related tasks, preferably in FinTech
- Exposure to control environment and processes