Process Analyst

Onboarding and Governance

Description:

ABOUT US

Maya is the all-in-one money platform that is bringing Filipinos bolder ways to master their money. 

It is powered by a unique integrated financial services ecosystem that addresses the ever-evolving needs of today’s generation of money makers through cutting edge technology. 

We lead millions of Filipinos — consumers, businesses, communities, and government agencies alike — into a version of the current digital economy that’s more inclusive, transparent, and empowering than ever. 

We are powered by the country's only end-to-end digital payments company Maya Philippines, Inc. and Maya Bank, Inc. for digital banking services. 

Maya Bank, Inc. and Maya Philippines, Inc. are regulated by the Bangko Sentral ng Pilipinas. www.bsp.gov.ph

OUR VISION

Be the #1 financial services ecosystem in the Philippines through leading-edge technology.

Overview

Responsible for gathering and analyzing business process requirements, designing process documentation, identifying improvement areas, supporting implementation, and managing standardized, accessible process documents and templates.

What you will do:

Knowledge and Standards Management

Business Process Documentation

Program Improvement

Customer Satisfaction

What we are looking:

Bachelor’s or College Degree in Industrial Engineering, Computer Science, Information Technology, or any related course

With 1-4 years working experience with business needs assessment, requirements elicitation, business requirements analysis and documentation, and solution assessment and validation

OUR MANTRA

Our defiance isn’t without reason. The questions we dare to ask aren’t without cause. We challenge the way things are to transform into something better – as humans, employees, collaborators, and enablers.

To be part of Team Maya is to be Bolder for Better.