Product Analytics and Insights Specialist

ABOUT US

Maya is the all-in-one money platform that is bringing Filipinos bolder ways to master their money. 

It is powered by a unique integrated financial services ecosystem that addresses the ever-evolving needs of today’s generation of money makers through cutting edge technology. 

We lead millions of Filipinos — consumers, businesses, communities, and government agencies alike — into a version of the current digital economy that’s more inclusive, transparent, and empowering than ever. 

We are powered by the country's only end-to-end digital payments company Maya Philippines, Inc. and Maya Bank, Inc. for digital banking services. 

Maya Bank, Inc. and Maya Philippines, Inc. are regulated by the Bangko Sentral ng Pilipinas. www.bsp.gov.ph

OUR VISION

Be the #1 financial services ecosystem in the Philippines through leading-edge technology.

Overview:

As a Product Analytics and Insights Lead at Maya, you will leverage data-driven insights to shape product strategies that enhance user experience and drive business growth. You’re a highly analytical and detail-oriented individual who will play a crucial role in driving data-driven decision-making by analyzing product performance, gathering insights, and identifying opportunities for improvement.

What you will do:

• Collaborate with product managers, designers, and developers to define, track, and evaluate key performance metrics for Maya's products and services.
• Analyze user behavior and product usage data to identify trends, pain points, and opportunities for enhancement.
• Conduct market research and competitor analysis to ensure Maya stays ahead in the fintech space.
• Develop dashboards and reports to communicate insights to stakeholders and support strategic decision-making.
• Work with cross-functional teams to prioritize and validate product features and improvements.
• Monitor the performance of new product features post-launch and recommend optimizations based on user feedback and data.
• Conduct A/B testing and experiments to validate hypotheses and measure the impact of changes on product performance.
• Ensure data integrity by maintaining accurate and reliable tracking systems across products.

What we are looking for:

• Bachelor’s degree in Business, Statistics, Economics, Computer Science, Data Science, or a related field.
• Over 3 years of experience in product analytics, data analysis, or a similar role.
• Strong proficiency in data analysis tools (e.g., SQL, Excel, Python, or R) and data visualization tools (e.g., Tableau, Power BI, or Looker).
• Excellent problem-solving skills and a keen eye for detail.
• Ability to communicate complex data insights in a clear and concise manner to non-technical stakeholders.
• Experience working with digital products, especially in fintech or a related industry, is a plus.
• Experience with machine learning models or predictive analytics is an advantage.
• Familiarity with tools like Google Analytics, Databricks, CleverTap, Firebase, etc. is an advantage.
• Understanding of the Philippine fintech industry trends and regulations is an advantage.

OUR MANTRA

Our defiance isn’t without reason. The questions we dare to ask aren’t without cause. We challenge the way things are to transform into something better – as humans, employees, collaborators, and enablers.

To be part of Team Maya is to be Bolder for Better.