Quality Engineer (AI)

Intelligent Operations

Our Mission

Our goal is for everyone to make bolder choices with their finances.

To get there, we're creating an all-in-one ecosystem of financial services for today's generation of goal-getters. That feat takes extraordinary people-those with the guts to challenge the way things are and transform them into something better.

To be part of Team Maya is to be Bolder for Better.

Description: 

Overview:

The Quality Engineer collaborates with Data Scientists and Machine Learning Engineers to assess and validate machine learning models for production use. They ensure that models meet quality standards not only in terms of functionality and performance, but also with respect to trade-offs such as thresholds, data variability, latency, and real-world feasibility.

 

What you will do:

  • Develop manual and automated test designs (test automation scripts)
  • Design and implement manual and automated tests for machine learning and deep learning models across training, validation, and inference pipelines.
  • Develop CI/CD-integrated testing workflows to automate model evaluation at every release stage.
  • Execute model validation strategies including functional, regression, performance, robustness, and fairness testing.
  • Conduct adversarial and edge-case testing to identify brittle behavior in ML models.
  • Evaluate large language models using prompt-based test suites and metrics such as coherence, factuality, and hallucination rate
  • Employ a variety of testing techniques to successfully deliver product releases including functional, regression, performance, and system tests.
  • Work closely with data scientists and machine learning engineers to ensure quality in model deployment and continuous integration pipelines

 

What we are looking for:

  • 3–5 years of experience in QA, with at least 1–2 years working with ML models or AI systems, LLM or conversational agent experience is a plus.
  • Experience in Backend Testing and App Testing
  • Experience with test automation frameworks for data and model validation
  • Working knowledge of Python and familiarity with ML libraries (Scikit-learn, TensorFlow, PyTorch, Langchain)
  • Understanding of ML concepts including classification, regression, overfitting, model drift, and evaluation metrics. Also has a baseline understanding of generative model risks (e.g., hallucinations, toxic outputs).
  • Experience in testing applications in different domains (e-commerce, banking and finance)
  • Working knowledge on at least 1 test automation framework (BDD, KDT, DDT)
  • Established foundation in different basic tools for Test Documentation, Bug Logging, and Agile practice
  • Basic understanding of fairness, bias detection, and explainability in ML models is a plus

About Us

Maya is the all-in-one money platform that is bringing Filipinos bolder ways to master their money. It is powered by a unique integrated financial services ecosystem that addresses the ever-evolving needs of today’s generation of money makers through cutting edge technology. 

We lead millions of Filipinos — consumers, businesses, communities, and government agencies alike — into a version of the current digital economy that’s more inclusive, transparent, and empowering than ever. 

We are powered by the country's only end-to-end digital payments company Maya Philippines, Inc. and Maya Bank, Inc. for digital banking services. 

Maya Bank, Inc. and Maya Philippines, Inc. are regulated by the Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph/