Sales Trainer

The ideal candidate will have a deep understanding of merchant acquiring processes, payment ecosystems, and B2B sales strategies. You will play a pivotal role in equipping our sales team with the knowledge, skills, and tools needed to drive revenue growth, build long-term partnerships with high-value merchants, and effectively position our payment solutions.

What you will do:

Training Program Development:

• Design and develop targeted training programs focused on merchant acquiring sales and payment solutions, including product knowledge, payment processing, and consultative selling techniques.
• Create engaging training materials, such as presentations, case studies, role-playing scenarios, and e-learning modules, tailored to the merchant acquiring and payments space.

Sales Enablement:

• Conduct hands-on training sessions, workshops, and boot camps to enhance the sales team’s ability to acquire and retain merchant accounts while effectively selling payment solutions.
• Provide ongoing coaching and mentorship to sales representatives, focusing on merchant needs, objections, and solutions.

Merchant Acquiring & Payment Expertise:

• Serve as the go-to expert on merchant acquiring processes, payment technologies, and industry trends.
• Collaborate with product and marketing teams to ensure training content aligns with product launches, updates, and market demands.

Performance Evaluation:

• Monitor and evaluate the effectiveness of training programs through sales performance metrics, feedback, and merchant acquisition outcomes.
• Continuously refine training strategies to address skill gaps and improve results.

Client-Centric Focus:

• Train sales teams on consultative selling techniques to effectively address the unique needs of merchants, including pricing, risk management, and onboarding processes.
• Emphasize the importance of building trust and delivering value to merchants throughout the sales lifecycle.

Collaboration:

• Work closely with sales leadership to identify training needs and align programs with business objectives.
• Partner with HR and L&D teams to ensure seamless onboarding and professional development for sales staff.

What you need to succeed:

• Bachelor’s degree in Business, Finance, Marketing, or a related field
• 5+ years of experience in merchant acquiring sales or sales training within the fintech, payments, or financial services industry
• Proven track record of designing and delivering successful sales training programs, specifically in merchant acquiring or payment solutions
• Strong understanding of payment ecosystems, POS systems, and merchant onboarding processes
• Excellent communication, presentation, and facilitation skills
• Ability to adapt training methods to diverse learning styles and experience levels
• Proficiency in using CRM tools (e.g., Salesforce) and e-learning platforms
• Self-motivated, results-driven, and passionate about developing talents