Senior Analyst, Fraud Issuing

Anti-Fraud

Description:

CORE PROFILE

The Senior Fraud Associate role is responsible for overseeing fraud detection and control, analysis and reports, demonstrate critical thinking to decipher emerging fraud trends and patterns while taking accountability in conducting complex and sensitive fraud investigations, assisting and training associates on challenging cases in an effective and timely manner.

NATURE OF WORK

Analyze complex cases and alerts escalated/detected for investigation
Regularly evaluate applicability of data being used, profiling tools and processes to prevailing fraud schemes
Provide recommended changes and enhancements needed to meet goals
Carry out continuous improvement initiatives to make sure processes and tools are responsive to changing needs
Review accuracy of investigation results and of actions taken on suspected accounts or transactions
Submit timely fraud detection reports
Ensure output of actions and activities are properly recorded and documented in the system for strategic analytics
Evaluate, approves and corrects output of the team to ensure fulfillment of quantitative/qualitative goals and KRA's
Collaborate with other teams and participate in initiatives related to fraud

DISPLAYED SKILL MASTERY

BEHAVIORAL SKILLS STACK

Ability to make business decision within his functional level, propose improvements and manage tasks with minimal supervision
Good display of interpersonal skills, a sense of connection and belonging
Shows openness to new ideas and fosters organizational learning
Ability to work in a fast-paced, entrepreneurial, results-oriented culture

TECHNICAL SKILLS STACK

Business and Product Awareness
Strong technical, analytical and (written and verbal) communication skills
Excellent aptitude for research and data analysis

REQUIRED QUALIFICATIONS

At least a year of experience in a fraud analyst/investigator field
With operational experience in the areas of Data Mining. Profiling, Analysis and Investigation
Preferably from the Financial Service, Banking, or technology industries